Jira Service Management

{"xsrfToken":"8d6390c1-6f51-4b96-a0d9-c20944456cff_3ae35515c6a12be3d4547776753b45861d9060c5_lout","branding":{"id":"1","key":"csm","name":"Scout Digital Support Team","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f7a4c0af-4f67-4c82-bdf2-93595834562f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMjk1ZmMzMC02MWVhLTRmZmUtODZmZi00ZDY0Nzk3NDQ3N2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY3YTRjMGFmLTRmNjctNGM4Mi1iZGYyLTkzNTk1ODM0NTYyZiI6WyJyZWFkIl19LCJleHAiOjE2NjQxNDMyNTIsIm5iZiI6MTY2NDE0MjY1Mn0.zVMmiGoNrZIX71r3_Nx71NPySR_LH_aZulerPfDpw1k&client=2295fc30-61ea-4ffe-86ff-4d647974477d&mode=fit","logoId":"f7a4c0af-4f67-4c82-bdf2-93595834562f","isLogoAvailable":true,"helpCenterTitle":"Welcome to Scout Digital Support","sharedPortalName":"Scout Digital Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Scout Digital Support","sharedPortalName":"Scout Digital Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#14004c","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"csm","projectId":10132,"serviceDeskId":1,"name":"Scout Digital Support Team","description":"Welcome! You can raise a request for Customer service management using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"65","name":"DNS & Domain Requests","descriptionHtml":"","callToAction":"DNS & Domain Requests","introHtml":"DNS and domain questions or updates","icon":10469,"iconUrl":"https://scoutdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[1],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10536,"iconUrl":"https://scoutdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://scoutdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"64","name":"Password Reset & User Management","descriptionHtml":"","callToAction":"Password Reset & User Management","introHtml":"Request a password reset or make updates to WordPress user access","icon":10470,"iconUrl":"https://scoutdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[1],"key":""},{"id":"67","name":"Pre-launch website review","descriptionHtml":"","callToAction":"Pre-launch website review","introHtml":"Use only for pre-launch website review to report bugs or issues to your new website prior to launch or within 2 weeks post-launch","icon":10508,"iconUrl":"https://scoutdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://scoutdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"66","name":"Website Content Request","descriptionHtml":"","callToAction":"Website Content Request","introHtml":"Website content updates, requests, and questions","icon":10483,"iconUrl":"https://scoutdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://scoutdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"31","name":"Password Reset","descriptionHtml":"","callToAction":"Password Reset","introHtml":"","icon":10513,"iconUrl":"https://scoutdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://scoutdigital.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,64,65,66,67,2,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c7e63d44-3682-3774-8db4-82bf2302600f","appLinkName":"System Confluence","appLinkUrl":"https://scoutdigital.atlassian.net/wiki","spaceKey":"CSM","spaceName":"Customer service management","spaceUrl":"https://scoutdigital.atlassian.net/wiki/spaces/CSM","isServer":false},"labels":[],"projectKey":"CSM","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Scout Digital Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://scoutdigital.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=scoutdigital","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8d6390c1-6f51-4b96-a0d9-c20944456cff_3ae35515c6a12be3d4547776753b45861d9060c5_lout","baseUrl":"https://scoutdigital.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"2295fc30-61ea-4ffe-86ff-4d647974477d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}